Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Definitely recommend! Their response time was surprisingly fast. Not only do they have great prices but their technicians are very hard working , respectful and understanding.
Called after hours and he’s more than willing to help!!! He even brought a window unit if he was not able to get the a/c up and running!!!
Excellent service, professional people, great response time, and best prices. Number 1 AC company for me!
Punctual, courteous, and really good at explaining the situation and our options. Did a great job on the new install.
JLI Mechanical provided the best service I’ve ever received in Waco and in years from any company!! They are very upfront with their pricing, tech showed up at scheduled time and called before to advise how far away he was. The amount of the service call for our HVAC was applied to the repair charges (unlike other folks in town). They also offer a maintenance membership which allows for a significant discount on your repairs even same day! Carlos was our tech who was very friendly and professional. He explained everything thoroughly, took pictures and showed me exactly what was wrong and explained what needed to be done to have everything running well. I feel at complete peace and have total confidence in JLI MECHANICAL!! It is very refreshing to have people in the service field who actually care! Thank you JLI Mechanical!!
Very professional with exceptional customer service. After buying a house I wanted my AC checked. The owner (i cant remember his name) had been to my house just a few weeks earlier to check the system. He could of easily just charged me but he didn’t and told me he had checked it earlier and was running fine. I’m definitely going to use again in the future.
I have called JLI Mechanical twice now for emergency services. They were quick to get to me and very professional. I would highly recommend them.
Our AC went out and came out at 9:00 at night the same day and fixed it. Explained what was wrong and very professional. Very nice and will definitely use again!!!
Excellent quality and service. Called them when my regular guy wasn’t available for medical reasons. Worked with 3 other hvac companies in the last 8 years and JLI is top two for me! They are my Hillsboro go to!
I found Josh and JLI about 3 years ago when I had an emergency on a weekend. I tried to contact the company that installed my units , however, they did not return my call until Monday after my problem was fixed. Josh came out on Saturday, fixed my problem and has been my go to A/C man since. He is dependable and does great work at a fair price.