Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Couldn’t have asked for a better experience. I called yesterday asking if they can come and do general maintenance on my unit and they were able to fit me in this morning. The service tech showed up right on time and worked for about an hour. He cleaned my outdoor unit, purged my drain line, inspected all of the duct work, inspected the indoor unit, and then at the end of all of it gave me a basic rundown on things to look out for. No pushy sales, no lies, just honest up front work. Thanks yall!
Our AC went out and came out at 9:00 at night the same day and fixed it. Explained what was wrong and very professional. Very nice and will definitely use again!!!
Very professional with exceptional customer service. After buying a house I wanted my AC checked. The owner (i cant remember his name) had been to my house just a few weeks earlier to check the system. He could of easily just charged me but he didn’t and told me he had checked it earlier and was running fine. I’m definitely going to use again in the future.
Our AC stopped working on a Saturday night. It was 100 degrees outside and 83 and rising inside. I called Josh and he was out here in 30 minutes. Fixed the problem quickly and for a good price. If you’re looking for honestly, integrity, and quality work for a great price, you can’t go wrong with JLI MECHANICAL!!
JLI Mechanical provided the best service I’ve ever received in Waco and in years from any company!! They are very upfront with their pricing, tech showed up at scheduled time and called before to advise how far away he was. The amount of the service call for our HVAC was applied to the repair charges (unlike other folks in town). They also offer a maintenance membership which allows for a significant discount on your repairs even same day! Carlos was our tech who was very friendly and professional. He explained everything thoroughly, took pictures and showed me exactly what was wrong and explained what needed to be done to have everything running well. I feel at complete peace and have total confidence in JLI MECHANICAL!! It is very refreshing to have people in the service field who actually care! Thank you JLI Mechanical!!
Did a great job, on time and super flexible! Will be on quick dial from now on for all HVAC needs.
We had a problem with our heat this week, and got a very fast response after calling JLI. Josh was able to fix the problem with our heat, and I was very impressed with the way they cleaned up after the job was completed, and waited to see if the unit was working properly before leaving our house. Another technician, Carlos, was very professional and courteous. This is not the first time we have used their services, and I would highly recommend for any HVAC issues.
Punctual, courteous, and really good at explaining the situation and our options. Did a great job on the new install.
Kevin, Carlos , and the helper were very professional,informative about the equipment and install of my mini split ac unit. I will use JLI again in the future when I need HAVC system worked on! 5 stars all the way!
The most reliable HVAC company serving both central and north Texas! The JLI team provides excellent service, response time, and a personal touch that sets them apart from everyone else.