Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
JLI Mechanical provided the best service I’ve ever received in Waco and in years from any company!! They are very upfront with their pricing, tech showed up at scheduled time and called before to advise how far away he was. The amount of the service call for our HVAC was applied to the repair charges (unlike other folks in town). They also offer a maintenance membership which allows for a significant discount on your repairs even same day! Carlos was our tech who was very friendly and professional. He explained everything thoroughly, took pictures and showed me exactly what was wrong and explained what needed to be done to have everything running well. I feel at complete peace and have total confidence in JLI MECHANICAL!! It is very refreshing to have people in the service field who actually care! Thank you JLI Mechanical!!
I called JLI Mechanical HVAC because of the great reviews I read on line and they did not disappoint. Josh arrived on time and had my unit repaired in about 30 minutes, fortunately he had the part he needed in his work vehicle. I will definitely call them again. Josh was a very courteous man.
Referred by a friend. Josh came out to our home gave us a complete run down on what was happening with our ac system. We had another local ac repair service come out prior and ended up out $700 and (24 hrs later) no working ac. Josh figured out what was wrong, fixed it and followed up just to be sure all was still good. Awesome guy, HIGHLY suggest using JLI.
Went above and beyond to help out with my AC unit even though I live far from his work area. Gave reasonable prices and very open about issues and problems and why price is the way it is.
I have called JLI Mechanical twice now for emergency services. They were quick to get to me and very professional. I would highly recommend them.
I have used JLI Mechanical a few times and I always have a great experience. Very honest and goes above and beyond what would be expected. I can honestly say that I would whole heartily recommend Josh for any AC needs.
Couldn’t have asked for a better experience. I called yesterday asking if they can come and do general maintenance on my unit and they were able to fit me in this morning. The service tech showed up right on time and worked for about an hour. He cleaned my outdoor unit, purged my drain line, inspected all of the duct work, inspected the indoor unit, and then at the end of all of it gave me a basic rundown on things to look out for. No pushy sales, no lies, just honest up front work. Thanks yall!
I found Josh and JLI about 3 years ago when I had an emergency on a weekend. I tried to contact the company that installed my units , however, they did not return my call until Monday after my problem was fixed. Josh came out on Saturday, fixed my problem and has been my go to A/C man since. He is dependable and does great work at a fair price.
Definitely recommend! Their response time was surprisingly fast. Not only do they have great prices but their technicians are very hard working , respectful and understanding.
JLI is one of the most knowledgeable and professional AC repair companies in Hill County. They are very upfront and honest about everything they do. This means they always advocate for what’s best for the customer and not just how much they can sell. It’s hard to find any organization with that much honesty.